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We hope you find find answers to most questions here in our FAQ. For any further details required please use the contact form at the bottom of the page and we will answer all your questions.

 

 

What do I have to do to order a real puzzle from one of my pictures?

What does the price of the real puzzle depend on?

Can I use any image for the real puzzle?

Can I buy any of the artists’ images?

What size of image can I upload? What’s the minimum?

What image type can I upload?

What is the returns policy?

 

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What do I have to do to order a real puzzle from one of my pictures?



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What does the price of the real puzzle depend on?

You can order a real puzzle from the shop by uploading or choosing an image from our shop gallery. Choosing how many pieces your real puzzle will have will determine the price of the puzzle. The more pieces you choose and the bigger the puzzle will increase the price of the puzzle.

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Can I use any image for the real puzzle?

Yes, you can upload any image, as long as it is larger than 100kb and less than 8mb. We accept, JPEGs, PNGs and PDFs.

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Can I buy any of the artists images?

Yes. If the artists has uploaded images that are in the shop, then you can buy them.

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What size image can I upload? What’s the minimum?

Yes you can upload images to the shop to have printed into a real puzzle to give as a present. the minimum size to upload is 100kb. We recommend the image is as big as possible to get the best resolution for your final puzzle.

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What is the returns policy?

We hope you are satisfied with your puzzle however, if you feel that the picture is not what you expected we have a 30day returns policy.

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puzzle 400 00:16:54 panoramix
puzzle 324 00:07:00 panoramix
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